CQC regulates both the premises and the care provided, and both were looked at during this inspection. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. We conducted an unannounced inspection at Coppice Lodge on 26 March 2018. Areas of the home that were touched more frequently such as light switches were cleaned multiple times throughout the day.Ģ6 March 2018 During a routine inspection The provider had systems in place to provide assurances surrounding the cleanliness of the home, action was taken when needed. For example, transport was provided to those who would normally use public transport to minimise the risk of transmission of COVID-19. The provider was very supportive of the registered manager and the well-being of the staff team. Actions were taken to mitigate risks to people when needed. Thorough risk assessments were carried out to assess the impact of COVID-19 on people and staff. Enhanced training in infection prevention and control was provided and all staff completed this. PPE was readily available, staff wore PPE in line with current best practice and it was disposed of appropriately.
The service had created a safe visiting space which included a designated entrance and booking system, this would be used when the home could safely allow visitors. At the time of our inspection the home was closed for all but none essential visitors and visits for people who were receiving end of life care. Hand sanitising, a temperature check and personal protective equipment was mandatory prior to entering the home. The service had implemented a robust system for all visitors including visiting professionals. Family and friends of people who use the service were updated regularly and the service offered video and telephone calls to all people and their loved ones. Advice was sought from healthcare professionals when required for people who had tested positive. The registered manager had registered for 'whole home testing' for staff and residents. We found the following examples of good practice. At the time of our inspection 57 people were using the service. We will continue to monitor information we receive about the service, which will help inform when we next inspect.ġ5 December 2020 During an inspection looking at part of the serviceĬoppice Lodge is a residential care home providing personal care for up to 64 people aged 65 and over in a single purpose-built building. You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Coppice Lodge on our website at Follow up
COPPICE LODGE ARNOLD NOTTINGHAM FULL
Please see the safe sections of this full report. We found no evidence during this inspection that people were at risk of harm from this concern. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
As a result, we undertook a focused inspection to review the key questions of safe and well-led only. We had concerns in relation to the number of falls and serious injuries. The last rating for this service was good (published 24 April 2018). The home had close links with the local community and worked in partnership with other agencies to support people’s wellbeing.įor more details, please see the full report which is on the CQC website at Rating at last inspection There was a robust auditing and quality assurance system in place to pick up on any areas for improvement. The home had a dedicated registered manager in post and a supportive and collaborative staff team. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests the policies and systems in the service supported this practice.
There were some concerns around staffing, and people told us they sometimes had to wait for support. Medicines were managed well, and people were supported to have them in their preferred way. The home was kept very clean and measures were in place to keep people safe from the risk of infection. Systems were in place to manage any potential risks. People were supported by caring staff who were trained to meet their needs and keep them safe. People’s experience of using this service and what we found At the time of our inspection 56 people were using the service. 29 June 2022 During an inspection looking at part of the serviceĬoppice Lodge is a residential care home providing personal care for up to 64 people aged 65 and over in a single purpose-built building across four separate units.
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